Send a change or cancellation request through the contact form and include your request or confirmation reference, travel date, and the change needed.
A change needs a reply
A different date, route, airport, party size or vehicle can affect availability and price. Wait for Suits to confirm the revised itinerary. A message alone does not change your ride.
If you have paid
Include your reference when asking about a payment or refund. Do not send card numbers through our form. If Suits cannot provide the ride, our team will issue a full refund of the amount paid.
Cancellation terms
Ask about the cancellation terms for your itinerary before you pay or agree to a reservation. Refund eligibility for a change or cancellation you request is reviewed under the terms agreed for your trip.